Yes, Core, Scale, or Scale Elite Suitees can fully customize their branding, including colors (using hex codes) and logos.
Pro Suitees have a selection of default Purple, Blue, Green, or Yellow to choose from.
Strip and Lite Suitees cannot customize their branding; the default color is Blue.
In Suite, "porting a number" means transferring your phone number from one provider to another. Basically, it’s like moving your existing number over to Suite so you can use it for calls and texts within the system.
Now, porting involves a couple of steps to check if the number can be moved. They'll need to fill out the form and then wait for approval, which can take a few days or even up to a few weeks. If they're in a hurry, grabbing a new number directly through Suite might get them set up faster.
Here's what they'll need:
Letter of Authorization Form: [Link to form] (Click on File on the top right > Download > PDF. It must be a PDF file and can’t exceed 4MB).
Landline & Toll-Free Numbers To Be Ported: (Put N/A if none).
Wireless Phone Number To Be Ported.
Wireless Number's Account Number.
Wireless Number's Pin or Last 4 Digits of SSN.
Most Recent Phone Billing Statement: A scanned or electronic copy (must be a PDF and can’t exceed 4MB).
The process typically takes 2 to 4 weeks for standard porting.
Porting Form - https://app.stafflesspractice.com/widget/form/J0R2d8Ou11Jd0ze0n2UJ
A2P is a way for businesses to send text messages to their clients through the Suite. In Suite, A2P registration makes sure your business is recognized as a legitimate sender, which helps reduce the chance of your messages being flagged as spam and improves the chances they'll be delivered smoothly. It also ensures that your messages follow regulations and helps phone carriers verify that your business is a trusted sender.
The approval process for A2P registration can take about 3-5 business days.
Yes, they can access the Suite on their phone or iPad by using Safari or Chrome. Just go to app.thepracticesuite.com, and they're good to go.
Chiropractors should confirm HIPAA compliance directly with Suite, as compliance can be dependent on usage and additional configurations.
Our Suite subscription begins at $495. This includes all features within your suite and the initial setup, ensuring you can start using texting and email services asap.
How much does it cost to purchase a phone number?
All the phone numbers are charged monthly based on the number types. Below is the list of pricing for different number types available in the US/Canada:
Local Numbers: $1.72 / month
Toll-Free Numbers: $3.22 / month
For all the other countries, the pricing will also be based on Lead Connector's pricing.
They need to sign up here https://go.thepracticesuite.com/partner-register
They need to submit a cancel request here - https://app.stafflesspractice.com/widget/form/kgohlvXTUu70cL6LEmQU
For Desktop version send this - https://app.stafflesspractice.com/widget/form/NwprFBtn2OqM0GPgdtqb
For Mobile version send this - https://app.stafflesspractice.com/widget/form/T1BAPAKO4sNItoVo1RKF
They can use this link to view the costs for SMS, email, and call rates: https://go.thepracticesuite.com/pricebreakdown.
SMS - https://go.thepracticesuite.com/pricebreakdown#section-_anB6s0IuF
Email - https://go.thepracticesuite.com/pricebreakdown#section-s6fZEEvG3d
Call - https://go.thepracticesuite.com/pricebreakdown#heading-YAHX_QPqvX